Note If you find a folder for the program that you want to remove, but you do not find an "uninstall" file to remove the program, do not delete the folder or the contents of the folder. For example, the file might be named Uninst.exe, Uninstall, or Uninstall Program_Name.įollow the instructions to remove the program. Open the Program_Name folder, and then click the program's "uninstall" file to remove the program (if the file exists). Locate, and then select the following folders:Ĭ:\Program FilesNote The following folder only exists on computers that are running a 64-bit operating system:įrom within both of these folders, search for a folder that has the name of the program that you want to remove or the name of a program that may have included the program that you want to remove. If the program that you want to remove is not listed in Programs and Features, you may be able to use the built-in program remover to remove the program. To remove the program, follow the instructions that appear on your screen. We recommend that you use caution when you remove programs from your computer.Ĭlick the program that you want to remove, and then click Uninstall. Some programs may have come preinstalled on the computer from the manufacturer or may be important components of other software that you have installed on your computer. Note Some programs that have unfamiliar names may not be deceptive software. In the Uninstall or change a program list, find programs that you do not recognize or that are named similarly to the program that is causing the unwanted behavior. ![]() Use the Programs and Features item in Control PanelĬlick Start, and then click Control Panel.Ĭlick Programs, and then click Programs and Features. Therefore, the software may not be found in the locations that are described in the following steps. Note Deceptive software programs may not follow standard practices for installation. You can use the restore point to restore to the computer configuration that you had before you made the changes if you do not want the changes. Note If you use an operating system such as Windows XP, Windows Vista, or Windows 7 that has the System Restore feature, we recommend that you set a valid restore point before you follow these steps. If they are, see your product documentation to complete these steps. Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. To do this, use one or all the following methods. To resolve this problem, try to identify and remove deceptive software from your computer. This kind of software may come bundled with software that you want to install or may be included with downloaded web components. This issue may occur when deceptive software, such as spyware that is known as "grayware," is installed on your computer. It takes a much longer time to start or to resume your computer.Ĭomponents of Windows or other programs no longer work. Your web browser suddenly closes or stops responding. When you click a link in a program, the link does not work. New toolbars are unexpectedly added to your web browser. Web pages are unexpectedly added to your Favorites folder. Your web browser's home page unexpectedly changes. When you use your browser to view websites, other instances of your browser open to display website advertisements. ![]() When you start your computer, or when your computer has been idle for many minutes, your Internet browser opens to display website advertisements. You may experience one or more of the following symptoms: Windows 7 Service Pack 1 Windows 7 Enterprise Windows 7 Professional Windows 7 Ultimate Windows 7 Home Premium Windows 7 Home Basic Windows 7 Enterprise Windows 7 Professional Windows 7 Ultimate Windows 7 Home Premium Windows 7 Home Basic Windows Server 2008 R2 Service Pack 1 Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 Service Pack 2 Windows Server 2008 for Itanium-Based Systems Windows Server 2008 Datacenter Windows Server 2008 Enterprise Windows Server 2008 Standard Windows Server 2008 Web Edition Windows Vista Service Pack 2 Windows Vista Business Windows Vista Enterprise Windows Vista Home Basic Windows Vista Home Premium Windows Vista Starter Windows Vista Ultimate Windows Vista Enterprise 64-bit Edition Windows Vista Home Basic 64-bit Edition Windows Vista Home Premium 64-bit Edition Windows Vista Ultimate 64-bit Edition Windows Vista Business 64-bit Edition Microsoft Windows Server 2003 Service Pack 2 Microsoft Windows XP Professional 圆4 Edition Microsoft Windows XP Service Pack 3 Microsoft Windows XP Home Edition Microsoft Windows XP Professional More.
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